Privacy Policy

Effective Date: January 2, 2025
Last Updated: January 2, 2025

At Texco.co.id, accessible from https://staging.texco.co.id/, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, the measures we take to safeguard it, and your rights regarding your data.

This Privacy Policy applies solely to our online activities and is valid for visitors to our website concerning the information they share and/or collect on Texco.co.id. It does not apply to information collected offline or through channels other than this website.

If you have any questions or require further clarification about this Privacy Policy, please contact us using the details provided at the end of this document.

1. Consent

By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

2. Information We Collect

We collect personal information only when necessary and will always explain the purpose for which it is being collected. The types of information we may collect include:

a. Direct Contact Information

When you contact us directly (e.g., via inquiry forms, email, or phone), we may collect:

Your full name
Email address
Phone number
The contents of your message and any attachments

b. Account Registration Information

If you create an account on our website, we may collect:

Your full name
Company name
Address
Email address
Phone number

c. Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

Internet Protocol (IP) address
Browser type and version
Internet Service Provider (ISP)
Date and time of visit
Referring/exit pages
Number of clicks and pages viewed

This information is not linked to personally identifiable information and is used for analytical purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website
To improve, personalize, and expand our website and services
To understand and analyze how visitors use our website
To develop new products, services, features, and functionality
To communicate with you, either directly or through our partners, for customer service, updates, and marketing purposes
To send you promotional emails about our latest products, services, and special offers (you may opt out at any time)
To detect, prevent, and address technical issues or fraudulent activities

4. Log Files and Analytics

Like most websites, Texco.co.id uses log files and analytics tools to collect non-personal information about visitors. This data includes:

IP addresses
Browser type and version
ISP
Date and time stamps
Referring/exit pages
Number of clicks

This information is used to analyze trends, administer the site, track user movements, and gather demographic information. It is not linked to any personally identifiable information.

5. Cookies and Web Beacons

We use cookies and web beacons to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and optimize our website’s performance. Web beacons are tiny graphics used to track user interactions.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Services and Advertising

We work with third-party advertising partners, such as Google Ads and Meta Ads, to display ads on our website. These partners may use cookies and web beacons to collect information about your interactions with their ads.

We encourage you to review the Privacy Policies of our advertising partners for more details:

Google: https://policies.google.com/technologies/ads
Meta: https://www.facebook.com/privacy/policy/

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

8. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable data protection laws:

a. CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

Request the categories and specific pieces of personal data we have collected about you
Request the deletion of your personal data
Opt out of the sale of your personal data (if applicable)

b. GDPR (General Data Protection Regulation)

If you are in the European Union, you have the right to:

Access and receive a copy of your personal data
Request correction or completion of inaccurate or incomplete data
Request erasure of your personal data under certain conditions
Restrict or object to the processing of your personal data
Request data portability to another organization or directly to you

To exercise any of these rights, please contact us. We will respond to your request within one month.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with their information, please contact us immediately, and we will take steps to remove it from our records.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info[at]texco.co.id
Phone: (021) 5316 1450
Address: Jl. Pahlawan Seribu, Ruko Golden Boulevard Blok R No. 21, BSD City, Tangerang, Banten, 15321 Indonesia

Great! Let’s continue refining and expanding your Privacy Policy to ensure it is thorough, compliant, and professional. Here’s the next batch of improvements and additions:

12. International Data Transfers

If you are accessing our website from outside Indonesia, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

For users in the European Union, we will ensure that any international data transfers comply with the GDPR’s requirements, such as using standard contractual clauses or other approved mechanisms.

13. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:

The nature of the data and the purpose for which it was collected
Legal or regulatory obligations that require us to retain the data
The need to resolve disputes or enforce our agreements

Once the retention period expires, we will securely delete or anonymize your data.

14. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15. Social Media Integration

Our website may include social media features (e.g., Facebook, Instagram, or LinkedIn buttons) that allow you to share content or interact with our pages. These features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the Privacy Policy of the company providing them.

16. Opt-Out Options

a. Email Marketing

If you no longer wish to receive promotional emails from us, you can opt out by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.

b. Cookies and Tracking Technologies

You can manage or disable cookies through your browser settings. For more information, visit the official website of your browser.

c. Third-Party Advertising

To opt out of personalized ads from our advertising partners, visit their respective opt-out pages:

Google Ads: https://adssettings.google.com/
Meta Ads: https://www.facebook.com/adpreferences/ad_settings

17. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by law. Our notification will include:

The nature of the breach
The types of information affected
Steps we are taking to address the breach
Measures you can take to protect yourself

18. Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes (e.g., marketing emails).
Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., providing requested services).
Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights and freedoms.
Legal Obligations: When processing is required to comply with applicable laws.

19. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting a prominent notice on our website or sending you a direct communication. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

20. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or related to this policy will be subject to the exclusive jurisdiction of the courts located in Indonesia.

21. Contact Information

We are committed to addressing your inquiries promptly and in accordance with applicable laws.